Meet Suzanne Wilson
Written by Suzanne Wilson
Each month, we use the pages of this publication to share information that is of interest to our supporters, volunteers and staff, as well as to the blind and visually impaired community as a whole. It might be an interview; it could be a description of a special event that was held at LAB. This month, we decided to take a slight departure from the norm and begin a two-part series that gives you a behind-the-scenes introduction to two of the people who work to make this newsletter possible. This month, we spotlight Suzanne Wilson, our feature writer and editor. Suzanne was interviewed by Joe LeBlanc as part of the VOICE program curriculum.
Suzanne is a native of Grand Rapids, Michigan, a mid-sized community in the southwestern lower part of the state. When she was born in May of 1964, she was three and a half months premature, weighing only two pounds and one ounce. In order to keep her alive and protect her fragile lungs, doctors placed her in an oxygen-rich, heated bed called an isolet, where she stayed for nearly three months until she was deemed strong enough to be discharged. As it turned out, the very oxygen that had saved her life caused permanent damage to her eyes. Consequently, Suzanne could only see light and shadows as a child and had no light perception by the time she was in her late teens.
She was part of a very small family. Although her sister was less than a year younger than she was, people often assumed that Suzanne was the younger of the two. As is typical of most siblings, they “fought like cats and dogs” but also supported each other in numerous ways. Nevertheless, her sister often grumbled that Suzanne’s disability was causing her to get all the attention.
Although Suzanne did not attend a school for the blind, she definitely benefited from specialized training, particularly in the early grades. She spent most of kindergarten and first grade in a “resource room” where she learned Braille and spent time developing the use of her other senses. With each succeeding year, she spent less time in this environment so that by the time she left the public school to attend a parochial one in fifth grade, she needed minimal help from a vision teacher. Although she did well with the academic aspects, her interactions with her peers were not as positive as she would have liked. Especially during middle school, she experienced numerous bullying incidents. “It was hard,” she explains, “because I didn’t feel like I had any allies with the adults, which is why I’m so happy now that there is all this attention being paid to bullying and stopping it and having kids alert authorities if things are going on.”In general, however, she enjoyed academics and was a good student. Her memories of her teachers are positive. One, in particular, came to mind: Suzanne had signed up for a world history class and was perplexed when, on the first day, the teacher told her to go to the principal’s office. When he arrived there after the class had ended, he explained in the kindest possible way that he did not believe the class was right for her and asked that she drop out. Suzanne refused, asking the teacher to give her a chance to prove that she could cope with all of the class expectations. He reluctantly agreed. At the end of the year, he apologized for his previous actions and told her what a pleasure it was to have her in his class.
Upon graduating, Suzanne chose to study at Hope College, a small liberal arts school. In the first semester of her senior year there, she attended an urban semester in Philadelphia. As a part of this off-campus program, she and her peers found apartments, obtained internships and took classes. For the first time in her life, Suzanne felt the joy that comes from traveling independently in a big, bustling East Coast city. In addition, her horizons were expanding in other ways. As part of an urban enrichment project, she came into contact with the religious organization that would, just a few months later, offer her an opportunity to live and work in the city after she graduated.
Suzanne sees the next three years volunteering with this religious society as a crucial bridge between her student life and her later identity as a full-time, paid employee. When she decided to seek other work, she became a participant at a job readiness clinic sponsored by Associated Services for the Blind in Philadelphia. Ultimately, she used the job interviewing skills they had taught her to land a job at the very same agency as a case manager. Over the next 14 years, she went from being a case manager to a vocational counselor, intake worker, supervisor and finally a middle manager who headed the agency’s Adjustment to Blindness program.
In the summer of 2000, Suzanne decided to attend a convention of a blindness organization which took place in Atlanta. In a strange twist of fate that must have come directly from Cupid himself, she was introduced to her future husband by an old friend. Although he lived in Massachusetts and she in Pennsylvania, this marked the start of a courtship that eventually culminated in her moving to Lowell and getting married in 2002. A year later, her baby girl, Michaela, was born.
While many people take for granted the fact that they will one day have children, this definitely wasn’t the case for Suzanne. “As a child and a young person,” she explains, “I was given very strong and persistent messages that I could not and should not become a parent, that it was not in my future nor should it be.” She was forbidden to babysit and was not even allowed to hold a baby without close supervision. As a result, she convinced herself that parenthood was not open to her. It wasn’t until she was in her thirties and especially after she was married that she began to question this assumption. Other blind people became wonderful and competent parents, so why couldn’t she? Nevertheless, she had many misgivings about her impending motherhood once she discovered that she was going to have a child. She credits the amazing gift bestowed upon her by two blind friends, who “gave me the gift of their baby” for a weekend. She stayed in their home and was given full responsibility for the baby’s care, with her friends standing at the ready if she had questions. She left when the weekend was over feeling both confident and empowered.
These days, Suzanne’s life is not remarkably different from that of any parent. A normal day involves helping to get Michaela ready for school, doing household chores, assisting with meals and homework and engaging in other family activities. Even so, blindness does enter the equation from time to time. She has adaptive equipment that enables her to use a computer to do her freelance writing and editing jobs, including the work she does on this very newsletter. The fact that no one in the family drives means that trips to out-of-the-way places are a challenge. And that doesn’t always sit well with Michaela, now ten years old. In response, Suzanne tries to emphasize the point that Michaela has countless opportunities that the vast majority of the world’s children do not. When it comes to family responsibilities, Suzanne and her husband have made a conscious effort to put their blindness in perspective. “Both my husband and I are very clear that we don’t want her to have any overly adult responsibilities. I don’t mind having her read something now and then if it’s to help the family . . . but I’m not going to give her the responsibility of reading bills or helping us write out checks or anything like that because I don’t want her to have to take on the role of parenting us, which sometimes can happen in families where parents are disabled. I don’t want to give her that much power, and I also don’t want to give her that much responsibility because she’s a child. She needs to understand that she’s a child.”
In addition to sharing her home with Michaela and her husband, there is a fourth member of the family, Suzanne’s guide dog, Fave. Suzanne has been a guide dog user since age 24 and Fave is her seventh canine partner. As someone who felt very confident in her cane skills, it was both daunting and exhilarating to pick up the dog’s harness for the first time. As to whether it is always preferable to use a dog over a cane, Suzanne demurs, explaining that there are advantages in both methods of travel. A cane furnishes a very detailed idea of one’s path, whereas a dog often enables one to walk more quickly and with attention to the “bigger picture.” “Really, it’s a question of what stage of life you’re at, what kind of travel you want to do, what responsibility you want to have . . . what you as a traveler prefer to know and know about. . . For me, at this stage of my life and the kind of traveling that I do, I like to have a dog. That may change down the line.”
If there is one thing Suzanne knows at this point, it is that needs and priorities change over time. And in spite of her difficult start in life and some of the more daunting challenges she has faced, Suzanne is convinced that blindness has also brought with it a number of pluses. “I think it’s important to find benefits in whatever your situation is because it’s obviously one that’s not going to change. . . There are down sides . . . For me, blindness has forced me to be a better advocate for myself and more assertive than I may have been otherwise. Also, it has made me creative in thinking of different ways to solve a problem or how to get out of a situation if, say, I don’t know where I am. How do I figure it out? It also applies to job scenarios where I have to . . . explain to a sighted potential employer how I would do a particular aspect of a job. . . It has also helped me to be confident when I’m really not underneath.” What advice would she give to others who are dealing with blindness and vision loss? “There are some things about it that aren’t great,” she elaborates. “The world isn’t set up for us, things are harder and I think it’s okay to acknowledge that and . . . to say that it takes extra energy to be blind and that it is more stressful. . . It’s fine and healthy to have a safe place where you can just say ‘Oh, this is hard.” But at the same time, we as blind people can’t let it keep us from doing the things that we’re meant to do and want to do in our lives. In most cases, there is more than one way to accomplish something and there is an incredible amount of support and a lot of role models who have already done most things. We don’t have to be pioneers anymore.”
Next month, part two of our series introduces you to Salmaan Kapadia, our extremely competent and talented web master and newsletter designer.
November Adult Program Schedule
Date: Tuesday, November 5
Event: Holiday Shopping Extravaganza #1
Cost: You are responsible for the cost of your own purchases
Description: I know it’s early, but it just couldn’t be avoided. Bring your list and ideas for which stores you need to visit and we’ll cover as much ground as we can. Bring a lunch or money for lunch. This event will repeat in December.
Date: Thursday, November 7
Event: Breakfast Club
Location: Shaw’s, Dracut
Cost: You are responsible for the cost of your breakfast.
Description: Join us for a delicious breakfast at Shaw’s in Dracut.
Date: Tuesday, November 12
Location: New England Seafoods, Methuen
Cost: You are responsible for the cost of your lunch.
Description: By request, we’re returning to New England Seafoods for this month’s lunch trip!
Date: Thursday, November 14
Event: Breakfast Club
Location: LAB office
Description: Join us for a surprise breakfast with our Celebrity Guest Chef, Elizabeth!
Date: Tuesday, November 19
Location: Lowell, MA
Description: Come join us for bowling at Brunswick Lanes in Lowell, MA!
Date: Thursday, November 21
Event: Gift-Making Drop-In #1
Location: LAB office
Description: We will have a small breakfast and break for lunch around noon (bring a lunch or money for lunch). The whole rest of the day will be spent making gifts. We’ll have gift ideas for everyone on your list! Come for the whole day or just for a couple of hours. RSVP to Christie at 978-454-5704 by Tuesday, November 19 so I can plan for supplies accordingly. This event will repeat twice in December and will take the place of the regular breakfast club. We’ll return to regular breakfasts in January.
Date: Tuesday, November 26
Location: LAB office
Description: Last year, we did chicken pie for Thanksgiving and we liked it so much, we’re bringing it back. Feel free to bring a dish to pass. Call Christie at 978-454-5704 by Friday, November 22 to reserve your spot and let us know what you plan to bring!
The LAB offices will be closed from noon on Wednesday, November 27 through Sunday, December 1 for Thanksgiving.
New Beginnings at LABBy Suzanne Wilson
August is generally a month when life slows down. We bask in the sun at the beach, vacation with our families and do our best to get every last bit of fun out of the waning summer days. Here at LAB, however, we’re always looking for ways to keep things vital and exciting. We might be 90 this year, but we still like shaking things up a bit. So we decided to depart from the tradition of the August doldrums, and instead turn it into yet another excuse to have a party (with great food, of course), and some of our best friends and most loyal supporters in attendance.
What were we celebrating? On this day, August 22, 2013, we took the time to recognize the accomplishments of Joe LeBlanc and Alex Moore, who successfully graduated from our Vocational Opportunities in Communications Education (VOICE) program and the LAB partners in offering this program the Massachusetts Commission for the Blind (MCB) and the Talking Information Center (TIC). In addition, we were honored to have as our guest, in his first appearance before a group of his future constituents, the newly appointed Massachusetts Commissioner for the Blind, Mr. Paul Saner.
A lively crowd was on hand to congratulate the graduates and to meet the Commissioner. Guests included staff from the Massachusetts Commission for the Blind (MCB), the Talking Information Center (TIC), the LAB Board of Directors and staff, and several LAB adult program clients.
For Alex and Joe, this day symbolized the end of a challenging 12-week class that focused on many aspects of the communications field. The overall goal of the class was to assist students in enhancing communications skills that are ultimately transferrable across many occupations and jobs. During the three-month class, Joe and Alex got a comprehensive overview of radio broadcasting: how to book guests, research program topics, conduct interviews in a professional manner, and how to edit those interviews and form them into a final, polished product. During their time in the VOICE program, both students completed fully edited and interviews ready to broadcast across the state on TIC. Now that they have successfully completed VOICE, they will have a toolbox of skills at their disposal, skills that can be transferred to any number of vocations.
In addition to cheering for Joe and Alex’s success, the audience was anxious to meet and hear from the man who was inspiring so much buzz in the community. Who is this new Commissioner? Does he have the experience and understanding of blindness that is required for such an important position? To answer these and many other questions, Paul Saner stepped up to the microphone and introduced himself.
The youngest of five, Paul grew up in Northampton, MA. At age four, he was diagnosed with retinitis pigmentosa, a degenerative, hereditary eye condition. “My mother noticed that while I was very rambunctious during the day, at night I became rather docile. That led to the RP diagnosis. I’m the only one in the family to have RP,” Paul explained. “My vision was never a significant issue until my early thirties, with one exception: the night blindness. Frankly, high school and college years were tough years because I didn’t choose to disclose that I didn’t see at night. So I was socially not as involved as I would have in retrospect liked to be. I, to my good fortune, met my wife in graduate school. In 1991 at the age of 36, I was declared legally blind. . . I was not ready when I was declared legally blind, and I think very few people are without seeking the support and services of MCB and the extraordinary number of nonprofits in Massachusetts, including the Lowell Association for the Blind, that help leverage MCB’s efforts.. . I did immediately seek services, and I particularly got involved in support, and I sought out mentors, older people that were very successful as blind people.”
Paul’s diagnosis of legal blindness occurred during a period of transitions for him. His resume is long and impressive. His first professional position was with a small real estate company servicing investors who were purchasing interests in limited partnerships. The company grew from 11 employees when he was hired to a whopping 500 by the time he left in 1985.
In 1990, he took a job at Bank Boston and stayed for ten years, departing in 2000 as a managing director in the real estate corporate structuring group.
As the new decade began, it became clear to Paul that he needed to enhance his communications and independent living skills, since his central vision was deteriorating markedly. To this end, he attended the Carroll Center for the Blind’s Technology Center, where he learned touch typing and the use of screen reading and magnification software. In addition, he took classes in daily living skills.
Not one to sit on his laurels, Paul immediately put what he had learned into practice, not only in his own life but to help others. He became a volunteer teacher at the Carroll Center, passing on his own knowledge of touch typing and adaptive computer skills to many of the students. He hosted a retinitis pigmentosa support group in his home, became President of the Massachusetts affiliate of the Foundation Fighting Blindness, and eventually joined the national board and the executive committee.
Paul also freely contributed his sharply honed corporate and management skills to the nonprofit sector, serving on the Commission’s rehabilitation council as well as becoming the Chair of the Perkins Braille and Talking Book Library’s Consumer Advisory Board. In addition, he recently resigned from his position as Vice Chair of the Carroll Center’s Board of Directors in order to free up his time to assume his new position of Commissioner. In Brookline where he resides, he has served on the Board of the Brookline Community Foundation and is a representative at town meeting. Last but not least, he is on the Board of the Metropolitan Waterworks Museum and was instrumental in its inception and founding in 2011.
Without question, Paul brings an impressive skill set to his new role as Commissioner. Now all that is left to wonder is what his goals will be during his tenure. Paul’s answer is both definite and humble: “I’m not coming into this job with a specific agenda of this has to change, this has to go, this has to be added. So I’m going to be, over the next couple of months, laying out a longer term vision for the agency. I’m obviously aware of demographic trends and limited amount of SR (Social Rehab) funding for elders losing their vision, so that’s a particular area of interest for me. I obviously have been a successful byproduct of the vocational rehabilitation side of MCB. That’s vitally important work that we’re going to continue. I have been made well aware over the last couple of weeks of some of the new initiatives of the agency like the VOICE program, like the internship program. . . The bottom line is that MCB is here to support the thirty thousand blind folks in the Commonwealth, and I intend to do just that.”
As the event came to a close, the mood was buoyant. There was much to celebrate as we acknowledged Alex and Joe’s accomplishments. And there was also much to look forward to in the upcoming months, as Paul Saner learns about his new position and carefully implements improvements and enhancements.
We hope to invite him, as well as all of our other friends and supporters, back for another celebration of accomplishments in the near future. We are currently seeking applicants for the next VOICE class, to be conducted later this fall. If you are interested in learning if this program is right for you, contact your Vocational Rehabilitation Counselor. We hope to see you soon!
If you would like to listen to the recording of the festivities, just click on the link below to hear the TIC broadcast.
LAB Scholarship Winner Hits the Ground Running
By Suzanne Wilson
As any seasoned traveler will tell you, it is often the diversions and side trips we take that lead to our most meaningful discoveries. Cheryl Austin, this year’s winner of LAB’s George Zermas Memorial Scholarship, would definitely agree. In an interview which was recently featured on the July 19 edition of “Horizons,” our own Jim Barrett had the opportunity to speak with Cheryl at length about her life, her many accomplishments and the challenging course that lies ahead for her.
It all began conventionally enough. For the first eight years of her life, Cheryl spent an idyllic childhood in the suburbs of Rochester, New York. "I feel like it's different from the childhood that a lot of kids have these days,” she explained. “That was still the time when kids came home from school and just kind of ran out the front door into the neighborhood and didn't come home until things got dark and Mom was yelling to you that it was time for dinner. I really remember a lot of friends in my neighborhood and riding bikes in the streets, jumping rope in the driveway, making forts in people's basements, you know, kind of your typical childhood.”
Cheryl did all she could to downplay her disability. She was born with albinism, a genetic condition that results in reduced pigmentation in a person’s hair, skin and eyes. Specifically, the pigment deficit affects the eyes in three ways: lower visual acuity, nystagmus (involuntary movements of the eyes) and increased light sensitivity. In spite of the visual impairment that her albinism caused, Cheryl did all she could to fend for herself without the help of low vision devices. "Because I wasn't accepting of my own impairment, I probably didn't use some of the tools I should have. . . I didn't want to use magnification in the classroom but, for the most part, I just wanted to be a normal kid. . . like everyone else. So I honestly might have made my life more difficult than it needed to be. . . Then there's the flip side: I had a challenge and I knew I had a challenge, but I wasn't going to let anybody stop me."
This determination was the bedrock that formed the foundation for a string of successes for Cheryl. Due to her father’s career changes, she and her family left her childhood home at age eight and ultimately moved to the Bay Area in California. Upon completing high school, she obtained her bachelor’s degree from Northwestern University, where she focused on economics for the majority of her studies. As graduation approached, however, she realized that she did not want to pursue a career in that field. So she shifted gears and entered a three-year program in nutrition. After successfully completing an internship in San Francisco, she became a registered dietician.
When her friends began moving on and she had few ties that bound her to California, Cheryl decided to come back to New England to be closer to family. As a nutritionist, she has been employed at the Greater Boston Food Bank and at elder services in both Cambridge and Summerville. More recently, she worked in nutritional research at Boston University Medical Center and then at a public health research company in Cambridge called Apt Associates.
Without a doubt, Cheryl could have continued along this successful career path indefinitely. However, she started to believe that something was missing. Just as she had not felt the fire of commitment to economics, her research job seemed to lack a crucial element. "When I first started to think about making this career change into education, I had a long heart to heart with my husband about where our financial situation was and whether I could walk away from my well-paying research job that I really didn't enjoy all that much on a day to day basis. . . . It was a great environment, great people and we did great work, but it just wasn't my passion. I was trying to figure out what my passion was. . . He was incredibly supportive and there was an opportunity to take a teaching job at Arlington High School and he said, "Do it. Give them your notice and spend a year in the school and see if education is even for you.",”
With the backing of her husband, Jim, and the determination to find her true vocation, Cheryl took the position as a one-on-one assistant to a ninth-grader with autism during the 2011-12 school year. She spoke in glowing terms of the young man she worked with, and the experience affirmed her determination to pursue her career goal. The next summer, she took on a volunteer job at the Perkins School for the Blind’s summer sports camp. As a visually impaired athlete herself, she was particularly drawn to the idea of helping blind kids to get more in touch with their bodies and to embrace physical fitness. She made such a positive impression on her supervisor that she was offered a permanent position at the school.
These days, Cheryl works in Perkins’s outreach program. Most of her students attend public schools in Massachusetts, New York and Connecticut and receive services from Perkins that address their visual impairment-related needs. "Our programs . . . run all the times that the regular school year does not . . . on school vacations and during the summer. We focus on something called the expanded core curriculum, nine different areas that have been determined as things that students with visual impairments need extra work in.” These areas include non-academic skills such as adaptive technology, social interaction, communication methods, career exploration, sensory efficiency, mobility and others. Each program weekend is based on a theme. This year, she is also supervising the summer employment program, which gives students their first taste of independence while still having adult supervision to fall back on. Program participants find jobs at Perkins or in the local community and live with roommates in their own apartments. Cooking, home and money management and orientation and mobility in the “real world” are the order of the day. While some participants are taking baby steps and others seem to leap quickly forward, Cheryl seems to love watching students come out of their shells in their own unique ways. It’s safe to say that she has definitely found her passion.
Cheryl has undergone another transformation as well. Gone are the days when she spent so much of her energy trying to hide her disability. "It's kind of come full circle. I accept it now, I talk about it now. And I have students who benefit from that and see me as a role model,” she elaborates. And what a role model she is: successful professional, motivated student of her new career as a teacher of the visually impaired, loving wife and visually impaired marathon runner. Yes, you read that correctly. Since first entering the Vision 5K race in 2005 with the encouragement of a co-worker, Cheryl has embraced the running lifestyle. Ironically, the only reason she chose to run in the visually impaired division of that first 5K event was because the event director encouraged her to go after the division prize, which he thought she was capable of winning. That day in her very first race, she came away with second prize. Since then, she has run several half and full marathons, including the Boston Marathon.
In ways both actual and metaphorical, one thing is clear: Cheryl Austin is definitely not standing still. LAB is excited to support her as she reaches high to achieve her next goal, that of becoming a fully qualified and certified teacher of the visually impaired. And while in many ways she has traveled a great distance from her suburban childhood, there are core values that remain unchanged. Cheryl, the intrepid traveler, continues to revel in her life’s journey and follow her dreams, wherever they may lead her.
LAB Clients Get the Latest Word on Technology
By Suzanne Wilson
Most of the time, LAB’s program for blind and visually impaired adults meets on Tuesdays and Thursdays from 10:00 am until noon. However, we took a walk on the wild side and departed from the norm a couple of months ago on Friday, March 15. Why, you ask. Were we commemorating the assassination of Julius Caesar? Were we having a pre-St. Patrick’s Day blow-out? While both of these are certainly legitimate reasons—particularly the latter—our departure from the norm had everything to do with our special guest, Gayle Yarnell.
If Gayle’s name sounds familiar to you, it is probably because she has been involved in the field of technology and reading access for blind, visually impaired, and print impaired people on the North Shore since the late ‘80s. Gayle is herself a regular user of numerous forms of assistive technology, including but not limited to the many services offered through the Braille and Talking Book Library. She is the mother of three grown children and the grandmother of four. If they hadn’t already known it, the 15 program participants who crowded into the office that morning soon learned just what an excellent speaker and fund of knowledge Gayle is.
The story begins way back in 1978, when Gayle moved to Massachusetts to take a job at Kurzweil, a company which produced the first reading machine for the blind. The inaugural models weighed at least 50 pounds and were anything but portable; however, they paved the way for the amazing technology of today. For about eight years, Gayle worked for that company, and then moved on to do technical support and then sales at Telesensory Systems, another giant in the field. Then in 1994, she took a leap and started her own business, known as Adaptive Technology Consulting, located in Salisbury, MA.
“I got to do things the way I liked and hire the people I wanted,” she explained. “It was a great company.” For the next 14 years, the business prospered and Gayle’s name and reputation for excellence became known throughout the North Shore.
All good things must come to an end though, and Gayle chose to sell her company to Perkins in 2008. It is now known as Perkins Products. Until the summer of 2012, Gayle remained as a part of the firm to help with the transition. Then opportunity knocked once again.
These days, Gayle has become an ambassador for the Braille and Talking Book Library by virtue of a grant. Thanks to this support, she is now able to travel far and wide throughout the North Shore to spread the word about the library’s various offerings. In some ways, it “has been a struggle,” Gayle conceded. Many of the senior centers, residential facilities, councils on aging and libraries that she approaches are hesitant to hear her presentation, probably under the mistaken impression that her goal is to sell products. In spite of these obstacles, she still manages to do about three presentations a week. In particular, she has found support groups for people with Parkinson’s disease to be receptive to this information. After all, the Braille and Talking Book Library provides materials and services not only to those with vision loss, but also to people who cannot read for other reasons, including learning and physical disabilities.
“The other piece that we really have been explaining to people is that everybody knows about the talking books . . . and the players. But they don’t necessarily know that there is a huge collection of large print books that are delivered in the same way through the mail at no cost,” Gayle stated. “And they don’t always know about Newsline.” As it turned out, some of our attendees were also unaware of some of these resources, particularly Newsline.
This free service enables subscribers to listen to magazines, newspapers and television listings read by a synthesized voice, either over a land line or mobile phone. Functions within Newsline enable subscribers to save their favorite publications, search by subject and skip by section, article or paragraph. In addition, the TV listings section describes what all local and cable channels are offering by time and date, also letting the subscriber know which shows are audio described.
Anyone listening to Gayle’s presentation will tell you that she is passionate about audio description, a technology that places verbalized description within a DVD or broadcast program. As a result, someone who is blind can understand nuances of action that are not spoken. “While you’re actually watching the process of the movie, it’s really nice to have it just be you and the movie and not somebody else deciding when they think it’s something they should tell you,” Gayle explained. To illustrate, she played a short segment from “Gunsmoke,” a well-known Western television series. Even in that two or three-minute clip, the added narration enhanced listeners’ understanding of the plot of the show without compromising the dialogue. The Braille and Talking Book Library offers its patrons the ability to borrow DVD’s with descriptive video at no charge, mailed directly to their homes. Hard copies of the catalog are available from the Library upon request. Alternatively, patrons can call and speak to a staff member to find out what is available. Selections are being updated on a regular basis. In conclusion, Gayle shared information about a resource called the Blind Mice Movie Vault, available free over the Internet, that enables members to download the audio portion only of described movies and television shows to their own computers.
If you would like to speak to Gayle directly to ask a question or schedule a presentation to your group, she can be reached at 978-973-7188 or at the Braille and Talking Book Library at 617-924-3434. All of those who attended her discussion were impressed by the depth of knowledge and understanding of the full spectrum of adaptive technologies available today. Chances are, this will not be the last time Gayle is asked to grace us with her presence and valuable information.
LAB Prepares to Celebrate a Very Special Birthday
Do you remember when you were four, five, six, even thirteen? When asked for your age, you proclaimed it to the world with pride. Then as adulthood set in, you may have started to become a bit more reticent. Perhaps there even have been times when you hemmed and hawed, even subtracted a year or three when that question of age came up. Then something interesting happens as youth turns to middle age and full maturity: We get to the point where we once again want to tell the world how old we are. It is, after all, proof of all we have accomplished. What is true for us as people is also true for LAB as an agency. 2013 marks our 90th year! And we plan to make it the best ever!
Recently, our own Jim Barrett sat down with LAB’s Executive Director, Elizabeth Cannon, and with Board of Directors President Bruce Macaulay to chat about this organization that is such an integral part of the fabric of Lowell: its history, its current accomplishments, and the exciting events that we look forward to in this milestone year.
Jim began by getting brief biographies of his two interviewees. Elizabeth, who has held her position at LAB for over 12 years, has worked in the nonprofit sector for most of her career. A native of Lowell, she still lives on the street where she grew up. A lifetime of work and service in Lowell has given her an extensive knowledge of our city.
Bruce Macaulay grew up in Melrose, MA and has spent the past 17 years working at Winchester Hospital. His field of expertise is food services management, and he is directly involved in retail, catering, and large event planning for the institution. He has resided in Lowell for about 15 years and feels very much at home here.
Both Elizabeth and Bruce have inherited a legacy here at LAB that stretches back for nearly a century. The organization was started in 1923 by the Middlesex Women’s Club. Its mission was to assist blind Lowellians and their families by providing transportation to medical appointments and furnishing food and other resources to people with visual impairments and their families. Over the years, LAB changed with the times and with the evolving perceptions of blindness in our society. In due course, it became a professional organization. This transformation can be accredited in large part to a woman named Mary Lou Doherty, a longtime LAB supporter and board member who hired the first Executive Director and grew the organization in countless ways. If her surname rings a bell, it’s because we are proud to have Mary Lou’s daughter, Shelagh, as a valued part-time staff member.
LAB has come a very long way in the past nine decades. We are the only Massachusetts nonprofit agency north of Boston dedicated to serving people who are blind or visually impaired. Our services address the needs of people aged five and up. We offer a youth program for kids aged five to 14, a senior youth program for people aged 15 to 22, mentoring, computer and Braille instruction, and an adult program that meets two days per week. Several of our active participants are in their eighties and nineties. In addition, we are proud to have a legion of volunteers who truly are the beating heart of LAB. Each week, anywhere from 15 to 18 dedicated people read local news articles on our radio station. Last year, we produced over 600 hours of local programming, lovingly brought to the community by volunteers from all walks of life. Other members of our volunteer family assist with the adult program or help us in a myriad of other ways.
The Board of Directors is a diverse group of 18 dedicated and multi-talented men and women who are committed to the on-going success of this vital organization. Once a month, members of the board meet to take care of the business of running this busy nonprofit. Terms are two or three years in duration, although many members have been with us for much longer.
One of these is Bruce, who has been President of the Board for two years now. “I feel that my role is to inspire the talent of the Board,” Bruce commented when asked to describe his role in the success of LAB. “I feel that we have a tremendous diversity of talent that really runs itself. I’m very, very proud of the accomplishments that we’re able to make.” I know when I first started, we started in a bank on Central Street with paneling and a 1960s green shag rug with a leaking roof and power going out and no heat. Today, we’re in this fabulous prime downtown location offering over 3000 square feet of usable space where we’ve been able to expand programs. I’m very, very proud of these accomplishments that we have done together as a team.”
Not to be outdone, Elizabeth quickly added her own words of praise for all of the hard work done by our Board. “We have a very active board. We have people from the banking community, attorneys, we have Michelle Mitchell, who is a former volunteer. We have Ed Hess, who is a client. So we try . . . to have the Board have all different types of skills. Bruce’s skill in food services management is such a big asset to us when we do our annual spring house party. His skills are really pressed into service in the spring . . . and we have other folks who have skills that are used at various times during the year. It’s just a really collegial group that . . . works well together.”
When the Board gathers each month, they have the opportunity to learn firsthand how the organization they are supporting with their time and money is providing vital services to the blind and visually impaired community in the Merrimack Valley. Through the insights of Ed Hess and Michelle Mitchell, our client and volunteer liaisons, the Board gains a unique perspective of how LAB is making a real difference in people’s lives. “Ed has given us terrific stories,” Bruce emphasized. “We are providing a safe zone for those that are dealing with something so difficult in life. And often they refer to Elizabeth as their mother or as their therapist. I think you have so many different roles at lab and that is special.”
It is these personal stories that have encouraged the Board to continue to strive for LAB’s growth and success. When Bruce joined the Board, he was on a committee responsible for exploring how to find a more suitable space that could provide a home to expanded and updated services. Sure enough, just a few years later, that is a reality. Thanks to the support and generous donations of numerous individuals and businesses inLowell, LAB not only survives, it is thriving. Bruce summed it up nicely: “In this day and age, people are getting swallowed up all the time. We stand on our own and Lowell definitely stands behind us.”
What is ahead for LAB? We have certainly jumped into the digital age. Because of the tireless work of our volunteers, we now host a Facebook page, a Youtube channel, and an updated website. A snazzy new logo celebrates our 90th birthday, and we now proudly offer an e-newsletter. But behind all of the glitz and splash, our mission is as steadfast and clear as it has always been: to provide services to the blind and visually impaired community.
One of the best avenues to get the word out about our special organization is an annual event that will soon be upon us. Each spring, the Board of Directors hosts an open house. Held in one of Lowell’s lovely historic homes, it offers the friends and supporters of LAB a place to come together, nibble on appetizers and sip beverages, bid on auction items and participate in raffle drawings, and enjoy live entertainment. The delicious food and drinks are donated by generous members of the community, and the gala provides a terrific way to get together with everyone who is everyone in Lowell, have a good time, and support LAB in the process. In addition, we will be awarding the George Zermas Memorial Scholarship to a deserving blind or visually impaired student or adult learner who is continuing his or her education and to professionals studying to work with the blind. In past years, we have sometimes also helped with the purchase of assistive technology which can help the student to succeed in school. This year, our house party will be held on May 30 from 7:00 p.m. until 9:00 p.m. at the Andover Street home of State Senator Eileen Donoghue.
As in past years, Janet Lambert Moore will be hand-painting our lovely house party invitations, which are works of art in themselves. If you don’t get one and you want to attend this lovely event, you are more than welcome. Just call us at 978-454-5704 to be added to our mailing list. Tickets cost $90 and will also be available at the door.
If you have ever attended a 90th birthday celebration, you already know just how much fun it will be. And if you have never had the chance to be a part of such a milestone, don’t miss this once in a lifetime opportunity. Here at LAB, we’re 90 and we’re proud of it! We have only just begun to kick up our heels and show the world what we, our Board of Directors, our staff, volunteers and clients can do when we all work together!
Sounds of Success: The VOICE Program at LABArticle by Suzanne Wilson
A little over two years ago, the affiliates of the Talking Information Center (TIC) met, as they do on a regular basis. Perhaps it seemed like just another normal get-together of the various agencies involved in disseminating news and information to visually impaired Massachusetts residents, but an idea was born on that day that is continuing to grow and resonate throughout the state. A single thought brought forth by our own Executive Director, Elizabeth Cannon, to create a program that teaches broadcasting and communications skills to further the careers of visually impaired job seekers, has now become a reality. Today, it is known as the Vocational Opportunities in Communications Education program, more commonly known as VOICE.
Recently, this exciting 16-week class was featured on Horizons, a TIC show that highlights various services provided by the Massachusetts Commission for the Blind (MCB). Our own VOICE graduate and instructor Jim Barrett sat down with LAB Executive Director Elizabeth Cannon and Steve Bears, who is the first student to successfully complete VOICE here at LAB.
Any time someone has a good idea such as this program surely was, there are many steps that go into the process of bringing it to fruition. VOICE is no exception. Over the past two years and with funding help from the Greater Lowell Community Foundation and MCB, we constructed a new studio space here at our office. As a result, the equipment has been upgraded and is now state of the art, improving the students’ learning experience, as well as the quality of the programs that result. As Elizabeth so eloquently stated, this program gives “an opportunity for people to learn how to use the technology and think about jobs in the communications field.” And because of careful planning mixed with a heaping portion of generosity and hard work, we now have a space and a curriculum we can all be proud of.
Word got around about this exciting opportunity. One of the many who heard about it was MCB Vocational Rehabilitation Counselor Darren Black. He just happened to mention VOICE to Steve Bears, one of his visually impaired clients, and the rest is history. Although he had a vision problem even as a child, Steve was relatively new to the so-called “blindness system.” “Most of my life was spent in the sighted world,” he explained. “I had never had a lot of contact with other blind people, to be honest with you. . . I was always kind of out there and fending for myself as far as trying to figure things out. . . I never had any examples of people who didn’t have much or any vision . . . so I always had to kind of blaze my own trail.” Steve had spent virtually all of his adult life employed in the music industry. He worked at and owned music stores, sold musical instruments, and did live sound. When Darren approached him about the VOICE program, however, he had been unemployed for a period of time and needed to find a new direction that would still enable him to take advantage of his skills and interests. VOICE filled the bill very nicely.
"I really did enjoy the program,” Steve enthused. “It’s a great setup. There’s some great equipment to work with here at LAB. Probably the biggest thing I learned was having to listen to and actually edit my own voice on tape. I learned a lot about the way I really spoke as opposed to what I thought in my head, and it was an eye-opening experience. . . I did learn a lot about my articulation and the way that I spoke. It was great to learn how to do reach-outs for interviews, to write interview questions and set that whole thing up as well.” Because of his prior interest and expertise, Steve particularly enjoyed the technological aspects of the training. Specifically, all of the post-production editing, program assembly, finding just the right music, and watching it morph into a polished program were highlights for Steve.
Capitalizing on his prior strengths was only a part of what he gained. In addition, Steve accumulated a great deal of knowledge about adaptive software, including the MAGIC and JAWS programs that provide screen magnification and speech respectively for the computers used in the program. Upon successfully graduating, Steve walked away not only with these new and enhanced skills, but also with a recent, concrete accomplishment to place on his resume. “Steve’s experience is really what we had hoped for when we were putting this program together,” Elizabeth concluded.
To discuss VOICE in more depth, the Horizons program that day also featured two other people who have proven to be integral to its growth. Jay Rufo heads up the VOICE program in Boston and is the primary instructor at MCB. Katie Crocker was one of the original program participants in the 2010 charter class and is now a co-instructor with Jay, as well as a production assistant at TIC in Marshfield, MA.
Like Steve Bears, Jay came to VOICE after many years of experience as a musician and music lover. As a member of various bands, he had interviews with several college radio stations over the years. “I never really had any thoughts about the interviewer,” he added. His professional evolution was gradual. He started his radio career in 2005 as the Outreach and Development Coordinator at the Worcester affiliate of TIC, but it wasn’t long before he began to feel pulled toward the production and interviewing that went on at the station. After expressing his interest to his supervisor, he was given the chance to host a program called Out of Sight. “I white-knuckled my way through that, I was sweating,” he confessed. “I got out of the studio and realized that was the coolest thing I had ever done and I wanted to dedicate my time to learning how to be the best I could be at interviewing and learning how to use all of the equipment.” Thus began a career trajectory that led, four years later, to Jay’s accepting the position as head trainer for VOICE.
Although it originally consisted of twelve weeks of instruction, VOICE is now a full sixteen weeks long, Monday through Thursday from 9:00 a.m. until 3:00 p.m. The overall goal of the class is to assist students in enhancing communications skills that are ultimately transferrable across many occupations and jobs. During the four-month class, students get a comprehensive overview of radio broadcasting: how to book guests, research program topics, conduct interviews in a professional manner, how to edit those interviews and form them into a final, polished product that is then aired on TIC. “We’re really using radio broadcasting as a vehicle to hone in on those communications skills that people can use in jobs like public relations, advertising, marketing and radio broadcasting or webcasting,” Jay summarized.
What does it take to be considered as a candidate for the VOICE program? You must be able to type. In addition, you should have good computer skills, particularly in the use of programs such as Microsoft Word and Internet Explorer, since you will be conducting a good deal of research online about show topics. You need to be an independent traveler with the mobility skills to successfully navigate to and from the training site on your own. Finally, you should have a vocational goal that is based in the communications field.
When Katie Crocker heard about VOICE and the qualifications for the program, she decided that it fit her skill set and goals quite nicely. She was one of the original four students to be accepted, and she found the diversity of her classmates to be both interesting and exciting. Some, like Katie herself, were fresh out of college; others had more life experience. “It was a lot of fun to kind of get to know everybody else, get to know the office environment here at MCB, meet some of the other people that work here, have that office experience,” Katie elaborated. “I had always been interested in communications. Radio, on the other hand, I didn’t know too much about. Well, by day two or three, I was completely sold that radio was a lot of fun.” As her knowledge and skills grew, she became especially fond of doing live radio. Just knowing that her words were going over the air at that very moment was a thrill. Another highlight of her new career was conducting a brief meet and greet interview with Governor Patrick himself.
“The one thing I will say is this course has done wonders for my confidence,” Katie concluded. Expanding her skills while challenging herself has enabled her to make huge strides, both in her confidence in her own abilities and in her professionalism. She loves being part of a dynamic course that is continuing to evolve and improve with each passing graduating class. “I don’t know who learns more: the people who come through this program or me,” Jay added, “but I’ll tell you, it’s great!”
If you want to learn more about the VOICE program and think you might like to join our next class, contact your MCB Vocational Rehabilitation Counselor. We hope to start a new class of two students in March or April.
LAB’s Horizons Program Focuses on Exciting Initiative for People with DiabetesBy Suzanne Wilson
You may already know about LAB’s “Horizons”, which is broadcast on the radio reading service and highlights people and programs of interest to the blind and visually impaired community. You may also be aware of LAB’s VOICE program, an exciting, grant-funded initiative that is furnishing qualified consumers with a chance to gain direct experience in producing and recording shows for our radio station. Combine these ground-breaking efforts and what do you get? An hour-long show by Steve Bears, the first graduate of our VOICE program, that focuses on enhancing services to people with diabetes.
This condition is quickly becoming one of our country’s greatest health challenges. Today, one in ten Americans has diabetes. However, if nothing is done to put a damper on the current progression, one in three will have it by 2050. One of the best ways to ensure that the trend is slowed is preventive care, both to avoid becoming diabetic in the first place and to minimize the complications once it has been diagnosed.
Along with kidney and circulatory problems, diabetes frequently causes damage to the eyes, specifically the retinas. As blood sugar levels rise and circulation is affected, the eye becomes starved for oxygen and blood vessels die. To combat this, the body creates new, fragile ones that often break, causing bleeding. In the most severe cases, particularly when preventive measures have not been taken, blindness can result.
Recognizing this fact, specialists at New England Eye, Network Health, and Neighborhood Diabetes have begun to collaborate on a pilot project. Several of them sat down with recent VOICE Program graduate Steve Bears to discuss the initiative. They included Dr. Pano Yeracaris, the Vice President and Chief Medical Officer at Network Health, Dr. Gary Chu, Vice President of Community Collaborations and Associate Professor at New England Eye, and Elizabeth Bean, a Quality Specialist at Network Health.
Steve began by obtaining some fascinating information about Dr. Yeracaris’s background. After spending 28 years in a family practice, he decided to change his career focus. To this end, he came to Massachusetts and obtained a Master’s degree in public health from Harvard. Much to the gain of the Bay State, he decided to move here permanently. The next several years of his life were spent working in community health centers in Dorchester. Then, eight years ago he took his current position at Network Health. “It’s been an exciting time to be here in Massachusetts both with all the opportunity for innovation and bringing in healthcare reform both in 2006 and now with all the changes that are occurring,” he enthused. Dr. Yeracaris is also on the Board of the New England College of Optometry, which is the parent company of the New England Eye Institute. Both in his direct practice and his work at Network Health, he has long been interested in improving services for people with diabetes in order to prevent the complications that can make this disease so difficult. In Massachusetts alone, 215,000 Network Health members have been diagnosed with this condition.
The challenge that makes diabetic care daunting is that patients frequently have a hard time getting to their appointments. And when it comes to eye check-ups, many are reluctant to have the full exam, since it includes dilation and makes it harder for them to see for a period of time afterwards. That is where Dr. Chu and the New England Eye Van come into the picture.
In recent years, thanks to the tireless work of Dr. Chu and his associates, the Eye Van has traveled throughout the state, making it much easier for people to obtain eye and low vision testing. During this same time period, the Veterans Administration has implemented a mobile eye screening program, distributing about 600 cameras to veterans’ centers across the country. Why not use this type of mobile model to enable diabetics here in Massachusetts to get full retinal screenings? At the moment that Dr. Yeracaris and Dr. Chu asked that question, the Mobile Eye Van for diabetics pilot project was born.
Thanks to the wonders of modern technology, it is now possible to look at both the front and the back of the eye with the traditional slit lamp and to take images of it using a digital camera. Right in the mobile van within seconds, a patient can actually look at his or her retina and see how diabetes is affecting it. If it so happens that a lot of bleeding is occurring, the patient can be immediately referred to a specialist. In addition, these images can pinpoint other serious eye conditions including macular degeneration, cataracts and glaucoma.
The van also boasts another technical advancement that gives the patient and his or her doctors further insight into diabetic management. With a simple finger stick, the patient can receive an A1C hemoglobin test. After a brief, ten-minute wait, this test provides data that reveals how the body has been processing sugar over the past 90 days. Although it is only a snapshot, it gives a better idea of a person’s ability to manage diabetes than does a simple glucose check.
That information, combined with what has been learned during the eye screening, allows for a much more detailed picture of a patient’s overall diabetic health. It is sent to the primary care physician, who can then discuss further treatment options with the patient.
Dr. Yeracaris expressed a great deal of excitement about the potential growth of this project. Once funding has been secured, he can even imagine it going directly to people’s homes, making it even easier for them to access services. “It is hard to reach folks,” he explained. “We do find in our population a lot of people’s phone numbers are incorrect, up to a third. Of the people we do reach, there certainly is a good response and an interest. But then getting us to get people scheduled to come at a specific time and in a specific place is a little bit more challenging. So I think we’ll need to put our heads together and look at the lessons learned. I’m committed to trying again and having us see what we can do to improve our capture rate.”
He also cautioned that this mobile service should not be seen as a replacement for receiving a comprehensive eye examination from an eye care professional. Instead, it is a screening tool designed to monitor diabetic care and alert patients and their physicians to possible complications.
The outlook for this project’s future seems bright. While it is in its infancy now, similar initiatives in the United Kingdom have become the standard of care throughout the country. Here in the US, the VA’s efforts have also been very successful. Although long-term funding has not yet been found, Dr. Yeracaris stated that Network Health would cover the cost of reading the retinal image. The cameras that are now being used on the van are on loan for several more months, enabling project co-coordinators to have some time to come to decisions about their next move.
It seems clear that the Eye Van is moving diabetic care in the right direction. For Elizabeth Bean, this couldn’t be better news. Her focus is on ensuring that Network Health members receive the highest standard of care and that it is within state and federal quality guidelines. One of these standards involves providing eye examinations to patients with diabetes. The Eye Van provides an innovative way to help patients obtain the care they need and are currently often unable to receive.
One additional reason for the success of mobile diabetic eye screenings was described by Dr. Chu: “What the VA has been finding is when an individual sees the image of their eye because that’s the only place that you can see live blood vessels, . . . things begin to click (regarding) the importance of controlling blood sugar. So that adds value to this.” Combine that with the benefits of the A1C hemoglobin test, and it is no wonder that all of these health specialists are singing the praises of this project.
Who is eligible to benefit from this mobile diabetes eye van? Patients must be Network Health members through Mass Health. In most cases, Network Health will contact members who have been diagnosed with diabetes, particularly people who have found it difficult to comply with treatment goals. Conversations will focus on ways to enhance health and improve diabetic management, and the mobile eye van may be an option. If you are a Network Health member and have further questions about how this program might benefit you or someone you know, call them at 1-888-257-1985. Their website is www.network-health.org.
Exciting Doings at LAB
Commissioner Janet LaBreck during her presentation at LAB.
Article by Suzanne Wilson
We all know that LAB is a busy place, humming with programs for youth and adults and home to the exciting voice program. Sometimes though, we may tend to forget that we’re part of a larger network of services available to the blind and visually impaired community here in Massachusetts. Fortunately, we hosted an event on October 19 that reminded everyone of the numerous resources and opportunities that exist.
On that day, the Massachusetts Commission for the Blind, in conjunction with the Regional Advisory Council, sponsored an open house at our Merrimack Street offices. It proved to be a day of information, social networking, and, of course, delicious refreshments. The purpose was to give those who attended a chance to learn about the wide variety of social, technology, and orientation and mobility services provided by the Commission for the Blind. Also available by appointment was the New England Eye On-Sight mobile low vision van.
Before attendees visited the numerous displays and learned about various programs and innovations, everyone listened to a short presentation given by several members of our community who had helped to make this exciting day possible. First to speak was Janet LaBreck, the Massachusetts Commissioner for the Blind. Ms. LaBreck has held this position since August of 2007 after serving as the Regional Administrator for Central Mass. As it happens, she began her career as a consumer advocate. She praised LAB for consistently being willing to partner with the Commission in offering programs and activities for the blind and visually impaired community. In particular, she expressed excitement about our Vocational Opportunities In Communications Education (VOICE) program, which furnishes a way for people who are interested in working in communications or a similar field to obtain tangible experience. “I encourage consumers to come in and take advantage of the programs and services that are offered here,” Ms. LaBreck concluded. We couldn’t have said it better ourselves!
Next up to the podium was Mr. John Oliveira, the Assistant Commissioner for Programs and Services. Over the years, he has also run the Commission’s technology and vending programs, as well as served as the Director of Training. “I get to review all the statements and the documentation that the Lowell Association supplies to me, and . . . to read about all the programs. It’s great to have a community partner,” Mr. Oliveira said with enthusiasm. He also expressed excitement about touring our state-of-the-art radio studio at the conclusion of his speech.
After listening to these Commission luminaries, the audience was given a chance to hear from two people who help to make the LAB the special place we all love and support. First came Ms. Elizabeth Cannon, LAB’s Executive Director, who has given us her committed service and bountiful skills and community connections for the past twelve years. Some of you may not realize that LAB turns 90 years old in 2013, and Elizabeth noted that this event can be viewed as a partial kickoff to the year-long birthday celebration to come. Elizabeth offered her heart-felt thanks to all of the staff, volunteers, and LAB Board of Directors members who had worked together to make this event possible. In conclusion, she offered a warm invitation to everyone in the area: “If you can’t come in and you have a question, we’re a great resource because we do provide a lot of information and referral. . . If you have an issue, we can give you some direction.”
Mr. Brian Leahey, a current member of LAB’s Board of Directors, then underscored what Elizabeth had said. “LAB really appreciates its relationship with the Commonwealth on all aspects, the main office and the regional office, in all that we do.” This partnership makes it possible for us to provide a variety of programs and services to clients of all ages, and that includes making it possible for people to have fun in ways that might otherwise be inaccessible to them. This past summer, for example, our adult program visited Newburyport. “For some people, that was the first time they ever went to the beach. And we all know what a wonderful experience that is between all the sounds and the smells . . . and they just came back from apple-picking.. . It’s the complete life experience,” he added, “and if there is anything we can do to facilitate that, it’s just as rewarding for the Board members as it is for the actual clients.”
Our next presenter was Mr. Robert Cox, who serves as a member of the Regional Advisory Council. This volunteer body is made up of clients, professionals, and other stakeholders in the field of blindness and visual impairment. The Council meets on a monthly basis and is a vital link between the community and the Commission. Mr. Cox eloquently summed up this group’s purpose, as well as the role people can play in its future: “I’m hoping that people like me who, after an active employed life, found that sitting at home was not a good idea and couldn’t do it. . . maybe they would be willing to give some of their time to working with the RAC. . . It would be most appreciated and you would be welcomed. What we do is come up with ideas and pull them off. That’s who we are and that’s what we would like to do.”
Last but not least on the podium was Ms. Thelma Williams, Director of Northeast Region III at the Commission for the Blind. She has been working in this capacity for the past four years, and has been instrumental in helping the Regional Advisory Council to grow in both numbers and commitment. She now says with pride that it is one of the best RAC’s of all. Because our open house was so well attended and such a great success, Ms. Williams expressed the hope that a similar event can be organized in the spring. It will be held in another venue within the Northeast Region in order to give people further away from Lowell a similar opportunity to learn about everything that is available to them through the Commission for the Blind and its cooperating agencies.
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